FAQ
Quick answers to the questions people ask most.
Pick a salon or professional, tap the services you want, choose a day and time, and tap Book. They confirm your booking — usually within minutes — and we notify you.
Nothing is charged when you send a request. You pay the salon or professional directly — by card, cash, bank transfer or their own payment link, whichever they accept.
If they can't make your time they may suggest another one — accept it with one tap and you're booked. If they decline, nothing is charged and you can pick another time or salon.
Open My bookings, open the booking and tap Cancel booking (on a phone you can also swipe it left). Cancelling is free — if you can’t make it, please cancel as early as you can so the salon can give your time to someone else.
Yes — open it in My bookings and tap Change time, any time before it starts. A confirmed booking moves straight away and stays confirmed; a request moves to the new time and the salon still has to accept it. The salon is told either way.
On Explore, switch to “At my home” to see professionals who visit you. After booking you can drop a pin so they can find you.
Only people who actually visited and paid a bill — so every review is from a real customer.
We share your name and number only with the salon or professional you book, so they know who is coming. You can delete your account and data any time: Account → My details → Delete account. Our privacy policy explains the rest.